February 21, 2019


Shangri-la at the Fort, BGC

Why AI?

Digital banking’s first revolution began with putting customers’ everyday basic requests online – allowing them to check their balances, make transfers and pay bills at any given time from the comfort of their own home. This paved the way to mobile banking - opening up an urgency to adapt to the growing needs of customers with a newfound access to on-the-go convenience.

As the industry has been moving towards its second revolution – taking online bank accounts and doing something completely different with them, innovators are using artificial intelligence (AI) and a new way of thinking to come up with financial services that are convenient, fast, and transparent. This is not banking as we know, but banking as it could be.


Did You Know?

  • 75% believe that as the use of AI intensifies, banks will struggle to recruit the necessary expertise to compete
  • 69% say poor data management is a barrier to the uptake of AI within their organization
  • 75% feat incomplete of inaccurate data will lead to negative outcomes
  • 84% similarly fear regulatory and liability issues
  • Gartner predicts that AI will not make human deployment obsolete but will create 2 million jobs by 2019.
  • Economic impact of the automation of knowledge work will be $6.7 trillion by 2025 – McKinsey Global Institute

AI in Finance: Preparing for the Bank of the Future

Emerging technologies have ushered in new possibilities of chatbots, robotic processing automation, machine learning, artificial intelligence and voice-assistants in planning fundamental business model innovation for banks in the next five years. AI comes with the promise to revolutionize the way traditional banking processes happen and provide an edge to compete with in this digitized, data-driven, device-using world.

Banking today is facing the deepest level of disruption in decades. AI in Finance brings to Manila a converging platform on how the financial industry is poised for change, taking into account banking’s main pillars of focus: customer behavior, customer experience, profitability and operational efficiency.


What to Expect

AI in Finance brings to Manila a converging paltform on how the financial industry is poised fro change, taking into account banking's main pillars of focus: customer behavior, customer experience, profitability and operational efficiency.

  • Addressing challenges that rise about from building AI-powered customer journeys
  • Bridging the gap between upcoming online proviers by offering real-time decisions
  • Enabling human workers to focus on higher value tasks - while transforming the customer experience by introducing personalized recommendations, self-serve tools and faster processes
  • Adapting AI as a tool to convert transactional relationship into an engaged partnership where banks truly understand a customer's needs and model smart solutions to meet those needs
  • Using cognitive agents to automate increasing amount of customer contact in providing
  • Implementing robotic process automation in increating processing speeds for all elements of structured data a richer and efficient experience
  • Integrating specialist third party services in a flexible way through automation

Program Proper

The Good, the Bad, and the Ugly of AI

Big data and analytics have undoubtedly been the business buzzwords of recent years. As we move through 2018, the digital revolution continues to accelerate, and technological capabilities are giving us access into a world fueled by data — a world of artificial intelligence and machine learning.
In the race to innovate — using this incredibly powerful technology — we are seeing some truly good, bad and ugly results. Let’s explore some opportunities, concerns and challenges with AI.


Artificial Intelligence for Banking Fraud Prevention

The growing demand for convenient banking services and the need for financial inclusion is driving the provision of many digital services to consumers. This move to attract and maintain the client base is leaving many banks susceptible. Without appropriate defense, many banks struggle to detect suspicious activity before it causes severe damage to their reputation and their customers. Peter Marini will discuss how AI is helping banks around the world successfully to prevent fraud and protect their customers and their brand. He will discuss how banks are managing their vulnerability in the age of digitalization, and how machine learning is being used as tool to fighting financial crime, reducing human errors and detecting not only known fraud types but also unknown patterns of fraud.

Fireside Chat

Online KYC & Authentication – Enabling the Digital Future of Banking

A successful digital banking transformation is enabled through a frictionless, simple approach to e-KYC and authentication of user identities and transactions; that is in line with the industry shift towards mobile as the primary delivery channel for online services. Pedram discusses how e-KYC can leverage old-world physical identity documents and new digital-age identity sources such as social media, blockchain, machine learning AI combined with biometrics to bridge and link the user identity. Then once established, the ongoing use of that identity for user and transaction authentication across all online channels.

Customer Conversations in the Age of AI

AI driven disruption has become a very popular term in management today. We see early advances in Fraud prediction , operations processing & customer servicing, but is there more to AI than that ? A carefully considered AI based approach can improve the efficiency of the marketing & communications program, proving to be an invaluable strategy in this age of disruption.


Connected RPA and Intelligent Automation

Where RPA is today in Philippines and around the world?
What is Connected RPA and how is it important for Financial Institutions?

Payments Modernization: Creating a Truly Digital Bank (APAC Perspective)

Payments modernization is fundamental to driving banks' business in the future digital ecosystem. Payments business is a crucial source of revenues, data and a critical anchor for broader customer relationships for both retail as well as wholesale banks. In 2017, payment revenues, represented up to 35% of the overall global banking revenue.
The session will discuss on (1) Why Payment Modernization is critical to the future digital bank, (2) How Key Regulatory and Industry Initiatives, Open Banking, DLT, others are shaping the future landscape of payments, (3) How to leverage Immediate Payments to deliver customer value and frictionless experience (Retail, SME, Corporate, others), and (4) Insights into the business case.

Panel: AI for Regulation & Supervisory Technology (RegTech & SupTech)

Moderated by
Basudev Banerjee,
Director, Financial Services
The panel will discuss how in the changing regulatory reporting and monitoring space, technologies like AI and ML can help to provide timely predictions and analysis around fraud, default management, credit offtake and many similar areas monitored and managed by regulators.
The panel will also discuss around how new regulations around GDPR, IFRS, Credit Scoring and Analysis and PSD2 in Europe/UK is requiring banks to adopt modern technologies to support these regulations. Also, the question of ethical AI and how that needs to be monitored will be covered. Finally, the panel will discuss the readiness required from both member banks and financial institutions and regulators to take advantage of emerging technologies to better manage regulatory compliance and adherence. How public cloud and AI/ML driven solutions can provide the required support and compliance coverage for all.


Geraldine Dy,
Digital Head,
Retail Security Bank
Venkat Iyer,
Past Managing Director and CAO
Citibank (Asia Pacific)
Dinesh Fernandopulle,
CEO and Managing Director
Synapsys Ltd.
Mary Rose Magsaysay,
FinTech Consultant
Cagayan Economic Zone Authority


Discussions and Case Studies

Demos and Presentations

Panel Discussions

Who should attend?

  • C-Level Finance Professionals
  • Banking and Finance experts
  • CTO's
  • CFO's
  • CEO's
  • Data scientists
  • Data Engineers
  • Financial Regulators
  • Directors of innovation
  • Digital Finance Analysis Managers

Register now

Event FAQS

You can pre-register straight from our website form and submit your details. If you are unable to do so, kindly send us an email at with the required details

This event is absolutely FREE for all the attendees of the event, however, pre-registration is required.

After you submit your registration form, you will receive a confirmation email from our Events Team within 24 hours.

Most definitely. Have your friend pre-registered at the website to confirm that their seat is reserved.

Please contact events@krisfinsoftware for assistance.


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Event Location

Shangri-la at the Fort, BGC

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